Welcome to EXO Support

How can we help?

Select an option below to continue.

Use EXO Care

Need to replace your drone with an EXO Care policy you have? Click the button below.

File EXO Care Claim

Use Replacement Insurance

Do you have a legacy (pre EXO Care) Replacement Insurance plan? Need to file a claim for a replacement drone? Click the button below to get started.

File Replacement Insurance Claim


Return your order for a refund. Returns are only accepted within 15 days of delivery, and must be in like-new condition. Read our full policy here.

Start a Return


If you have a manufacturing-related issue with a drone still covered under our standard warranty, click below to file a claim.

File Warranty Claim

Tutorial Videos

Ready to get flying? Click below to find links to helpful tutorials and guides. Just select the drone model you need assistance with, and you'll be in the air in no time!

Tutorial Videos

Contact EXO

Need help with something else? We've got you covered. Click on the button below to get in touch with our support staff!

Contact EXO