Estimate Your Refund
Below is a list of all possible deductions based on each drone model.
If you are returning your drone damaged, use this to estimate your refund.
Please note that EXO Technicians determine the final value of your refund. This serves as a guide only.
Drone camera or gimbal function damaged in any way that prevents normal function.
$20.00
Damage of any kind to the arm/motor.
$9.00 per arm
Damage to the drone battery that prevents normal use.
$11.00 per battery
ONLY cosmetic damage to the body of the drone.
$12.00
All other damage to the main body of the drone.
$25.00
Damage to the drone propellers.
$6.00 per set, $12 max
Damage to the drone controller.
$12.00
15% Restocking fee (waived if returning under 10-day Fly 'n' Try Policy)
15% of total order value.
Return Shipping Costs
Cost of return shipping will be deducted on voluntary returns. Cheapest method is always chosen.
Drone camera or gimbal function damaged in any way that prevents normal function.
$38.00
Damage of any kind to the arm/motor.
$19.00 per arm
Damage to the drone battery that prevents normal use.
$38.00 per battery
ONLY cosmetic damage to the body of the drone.
$20.00
All other damage to the main body of the drone.
$48.00
Damage to the drone propellers.
$6.00 per set, $12 max
Damage to the drone controller.
$15.00
15% Restocking fee (waived if returning under 10-day Fly 'n' Try Policy)
15% of total order value.
Return Shipping Costs
Cost of return shipping will be deducted on voluntary returns. Cheapest method is always chosen.
Drone camera or gimbal function damaged in any way that prevents normal function.
$38.00
Damage to obstacle avoider.
$24.00
Damage of any kind to the arm/motor.
$19.00 per arm
Damage to the drone battery that prevents normal use.
$38.00 per battery
ONLY cosmetic damage to the body of the drone.
$20.00
All other damage to the main body of the drone.
$48.00
Damage to the drone propellers.
$6.00 per set, $12 max
Damage to the drone controller.
$15.00
15% Restocking fee (waived if returning under 10-day Fly 'n' Try Policy)
15% of total order value.
Return Shipping Costs
Cost of return shipping will be deducted on voluntary returns. Cheapest method is always chosen.
Drone camera or gimbal function damaged in any way that prevents normal function.
$48.00
Damage of any kind to the arm/motor.
$21.00 per arm
Damage to the drone battery that prevents normal use.
$44.00 per battery
ONLY cosmetic damage to the body of the drone.
$26.50
All other damage to the main body of the drone.
$59.00
Damage to the drone propellers.
$7.00 per set, max $14.
Damage to the drone controller.
$18.00
15% Restocking fee (waived if returning under 10-day Fly 'n' Try Policy)
15% of total order value.
Return Shipping Costs
Cost of return shipping will be deducted on voluntary returns. Cheapest method is always chosen.
Drone camera or gimbal function damaged in any way that prevents normal function.
$83.00
Damage of any kind to the arm/motor.
$34.00 per arm
Damage to the drone battery that prevents normal use.
$68.00 per battery
ONLY cosmetic damage to the body of the drone.
$33.00
All other damage to the main body of the drone.
$88.00
Damage to the drone propellers.
$11.30 per set, $24 max.
Damage to the drone controller.
$37.20
15% Restocking fee (waived if returning under 10-day Fly 'n' Try Policy)
15% of total order value.
Return Shipping Costs
Cost of return shipping will be deducted on voluntary returns. Cheapest method is always chosen.